Shipping policy

PEPTIQ LABS, we aim to process and ship orders quickly, safely, and professionally. Once an order is placed, customers will receive an order confirmation by email. Orders are usually processed within 1–3 business days, excluding weekends, holidays, or unexpected delays.

Shipping times may vary depending on destination, courier service, stock availability, customs checks, and local delivery conditions. Once your order has been shipped, tracking information may be provided where available. Please ensure your shipping details are correct before completing your purchase, as PEPTIQ LABS is not responsible for delays or failed delivery caused by incorrect addresses.

Customers are responsible for checking whether products can legally be imported, purchased, or received in their country or region. PEPTIQ LABS is not responsible for customs delays, import restrictions, rejected parcels, or additional duties and taxes charged by local authorities.

If your order arrives damaged or incorrect, please contact info@peptiqlabs.co.uk within 7 days of delivery with your order number and clear photos.

All products are shipped strictly for laboratory research use only and are not intended for human